Nisga’a CIOPS is honored to provide services to those who are committed to our national defense, security, and mission. We consider it our duty to provide services that ensure mission assurance and execution to our customers. We provide a level of capabilities and services that instills confidence in those we support.
We are looking for a Computer User Support Journeyman to support the United States Coast Guard (USCG) Information Technology (IT) contract. The IT department is responsible for supporting over 4500 users, including 42 Flag Officers, Senior Executives, and other VIP users. The Computer User Support Journeyman shall be responsible for resolving/correcting incident management tickets requiring field-touch labor support at the local site. Incident user assistance requests which cannot be resolved via assigned unit level resolution authority, shall be escalated to the appropriate service provider for advanced support.
Essential Job Functions:
Necessary Skills and Knowledge:
Pay and Benefits
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.